FAQs

Frequently Asked Questions

Before Your Trip

You can park anywhere at the boat harbour on Redoubt Street or Ferry Road. There are no time restrictions.

Fearless and Tiua are located at Berths #16 and #17 of the Taupo Marina, Redoubt Street.

Tiua:
Yes, we can take wheelchairs and prams on our sailing catamaran Tiua. Please contact us in advance in case a ramp or additional support is needed.

Fearless:
As much as we would like everyone to experience the unforgettable feeling of a really good sail we unfortunately can’t take wheelchairs and prams on Fearless as we have no possibility to secure them on board.

This may become a safety hazard, especially if the yacht starts to lean over.

  • Camera
  • Sunscreen
  • Hat
  • Swimwear & towel
  • Warm change of clothes & soft shoes

Sailing trips are subject to weather conditions. We will assess the weather and will make a decision latest one hour before each trip. If it’s unsuitable, we may cancel the trip or upgrade Fearless bookings to our sailing catamaran Tiua (if possible).
You will be refunded if the tour you are booked on is cancelled.

During Your Trip

Yes, both boats offer toilets and also changing rooms for swimming.

Yes, in case there is food included in the experience you booked, we can cater for dietary requirements. Please let us know of these when you book.

Please note: there may be an additional charge. If there is, you will pay on board.

About 2 – 2.5 hours in total.

The sunset trip might be up to 3.5 hours in the peak summer time.

Yes, you can buy drinks on board.

Bookings

You can book online here or call 022 697 1586.

If you can’t make your trip, please let us know well in advance. You can cancel up to 24 hours before your trip. After that there will be no refund.

People failing to show up for check in will not be refunded.

In some situations, with advance notice and with payment of a transfer fee and potential extra costs (food, price difference, depending on the trip), we might be able to transfer you to another trip.

We reserve the right to transfer passengers to the alternative boat should weather, minimum numbers or other circumstances require it.

You can cancel up to 24 hours before your trip. After that there will be no refund.

Please let us know in advance if you have medical issues. The skipper has the last call on check in to decide if the trip is suitable regarding medical issues due to health and safety regulations.

Our Boats

Fearless can take up to a maximum of 24 people, and Tiua can take up to 50 people.

For daily scheduled departures we usually don’t take more than 20 passengers on Fearless and about 35 passengers on Tiua, to allow for more comfort and space.

Covid-19

Your health is our top priority, and we have put special measures in place to keep all guests safe both during and after your activity.

Stringent Cleaning
We’ve increased the frequency of disinfecting surfaces and high traffic areas between each tour, and hand sanitizer will be available to all of our guests.

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Find Out What Our Customers Said About Our Work

 
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Loop profile picture
Loop
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Took a tour to see the carvings. The crew had lots of interesting information for us about the carvings and also about lots of other topics regarding the lake and its surroundings.
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Clinton & Amanda Murray
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Done this trip a few weeks back. Highly recommend. Friendly, informative hosts. The sail out to the rock carving was lovely, chance to go for a swim in the lake, if your brave enough. Complimentary hot drinks and ginger nut bikkies on board, with the option to purchase other beverages, including alcohol and some snacks available to buy as well. Fantastic trip.
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Ruby Le Vaillant-Moffitt
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Despite the weather the guides were still chipper and amazing through the whole experience! We got up close to the carvings and the crew were able to not only tell us about the carvings themselves but also about the lake and their origins.
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Radha Baldeo profile picture
Radha Baldeo
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Amazing evening, thanks Aron & Liam for the knowledge shared on the Maori carving and also about the lake ????
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Rachel manya Cassini
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I had a really amazing time yesterday on the afternoon boat tour. It was perfectly sunny with no wind & the boat was gorgeous, I wish I owned one like it!! Danny & Liam were great hosts & Danny was very knowledgeable when telling us about the Maori carvings etc. Swimming in Lake Taupō was really lovely, even though it was cold but I'm so glad I made myself get into the water! I really enjoyed the complimentary glass of wine too & the whole tour was definitely a 10 out of 10! I'd highly recommend going on this tour with this company ????????????
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Adrienne profile picture
Adrienne
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I highly recommend the 3:30pm sail this time of year. It was so beautiful and relaxing out on the water!
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Jordan Steel profile picture
Jordan Steel
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Wow! The boat is beautiful, the Skipper and crew are amazing. Great stories and very informational tour. We went as a whole family and loved every minute. The kids got to help raise the sail and even steer the boat. Probably the highlight was the swimming stop. We had the BEST time jumping off the boat into the crystal clear water of lake taupo. I definitely recommend this tour and company.
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Reed Hall profile picture
Reed Hall
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We had a great time on the sunset cruise. Beautiful day for a trip on the lake. A few people did go swimming even though the water was pretty chilly. Enjoyed the pizza and we were glad for the provided blankets after the sun went down as it got a little cold on the way back.
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Julie Maxfield
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Excellent tour. Fabulous catamaran and great information and entertainment onboard! Thank you for a wonderful afternoon Dave and Danny.