FAQs

Frequently Asked Questions

Before Your Trip

You can park anywhere at the boat harbour on Redoubt Street or Ferry Road. There are no time restrictions.

Kindred Spirit and Tiua are located at Berths #16 and #17 of the Taupo Marina, Redoubt Street.

As much as we would like everyone to experience the unforgettable feeling of a really good sail we unfortunately can’t take wheelchairs and prams as we have no possibility to secure them on board.

This may become a safety hazard, especially if the yacht starts to lean over.

  • Camera
  • Sunscreen
  • Hat
  • Togs & towel
  • Warm change of clothes & soft shoes

Sailing trips are subject to weather conditions. We will assess the weather and will make a decision one hour before each trip. If it’s unsuitable, we may cancel the trip. You will be refunded if this happens.

During Your Trip

Yes, we have a toilet and also changing rooms for swimming.

Yes. Please let us know of these when you book.

Please note: there may be an additional charge. If there is, you will pay on board.

About 2.5 hours in total.

Yes, we have a cash bar only at this stage.

Bookings

You can book online here or call 022 697 1586.

If you can’t make your trip, please let us know well in advance. You can cancel up to 24 hours before your trip. After that there will be no refund.

People failing to show up for check in will not be refunded.

In some situations, with advance notice and with payment of a transfer fee and potential extra costs (food, price difference, depending on the trip), we might be able to transfer you to another trip.

We reserve the right to transfer passengers to the alternative boat should weather, minimum numbers or other circumstances require it.

You can cancel up to 24 hours before your trip. After that there will be no refund.

Please let us know in advance if you have medical issues. The skipper has the last call on check in to decide if the trip is suitable regarding medical issues due to health and safety regulations.

Our Boats

Kindred Spirit can take up to a maximum of 24 people, and Tiua can take up to 50 people.

Covid-19

Your health is our top priority, and we have put special measures in place to keep all guests safe both during and after your activity.

Stringent Cleaning
We’ve increased the frequency of disinfecting surfaces and high traffic areas between each tour, and hand sanitizer will be available to all of our guests.

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"See what they think of us" on
  • Tripadvisor Rating
  • 433 reviews
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Sharon F

2024/01/09

★★★★★

Highly recommend. Crew were amazing and so friendly. They were highly knowledgeable and answered all my questions It was such a relaxing few hours out on the lake

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Manon L

2024/01/06

★★★★★

This is an incredible experience! We were only 6 people on board, and we felt very privileged being there. There were hot drinks and biscuits in the 9.30am trip which were appreciated with the cold weather. The explanations, the experience everything was excellent. Dany and David were the perfect hosts for this experience! We strongly recommend them!

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julie k

2024/01/07

★★★★★

We booked to sail on Kindred Spirit, but were upgraded to Tiua, which we thoroughly enjoyed. The catamaran was much more roomy and probably more stable than the yacht. There was also a very spacious & comfortable internal area on the Tiua (including toilets), where you could see fairly well but stay warmer (& drier if the weather was damp). The pizza and drink were a great addition, and we were grateful to be able to get gluten free pizza (Pizza Hut) by requesting them at the time of booking. We enjoyed sitting in beanbags on the front of the catamaran. Dave was a friendly and entertaining host and gave us interesting information as we travelled, without it sounding like a pre-written tour speech.

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Alice S.

2024/02/03

★★★★★

It was such a lovely day not only because the weather was amazing! The guys were not only super kind but also made sure we got all out questions answered. We even did some fishing that day! Plus they invited us to stay on the boat even after the tour was over to sail with the next tour. we need more tourist guides like you! Thanks for everything :)

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Phil S

2024/01/03

★★★★★

Amazing experience run by a very professional outfit. Despite there being quite a few people on board who not sailors, I never felt unsafe. With drinks and food laid on we had a lovely cruise in slightly choppy waters. It was great fun when we went under sail. Fully recommend

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Escape61225278750

2024/01/02

★★★★★

Great fun, a beautiful catamaran and excellent crew. The outward bound trip, into a strong headwind and 1m waves was bouncy and fun. The view of the rock carvings and the return voyage (under sail) were very smooth and relaxing. The opportunity to swim in the lake was great fun ( for those of us brave enough to jump!). Overall an excellent day and good value.